In the coffee category, our business model is unusual. That’s because we build meaningful relationships with stakeholders both upstream and downstream in our value chain, creating positive impacts that resonate beyond our reach.

 

Nespresso Value Chain Chart

GROW 

Through the AAA Sustainable Quality™ Program, we support coffee farmers to adopt and improve practices, increasing the resilience of farming communities and landscapes, while protecting the future supply of high-quality coffee.

Independent certification

SOURCE

Through the Aluminium Stewardship Initiative (ASI) we are committed to the responsible sourcing and usage of aluminium, bringing positive impacts to biodiversity, communities and our climate.

Independent certification

  • SMETA compliance
  • Aluminium Stewardship Initiative

MAKE

Our three factories are subject to continuous environmental performance improvements as we evolve best practices in order to further optimise our carbon footprint. 

Independent certification and reporting

  • ISO 22000, ISO 14001 and OHSAS certification
  • CDP climate change and water

RETAIL

Our boutiques build on the knowledge gained through LEED/BREEAM certification to continuously identify areas for improvement in water, energy consumption and material sourcing. 

Independent certification

  • LEED / BREAM certification
  • OHSAS certification

EXPERIENCE

We are constantly innovating our product range to offer consumers exceptional and exclusive coffees from around the world. 

Independent endorsement

  • 7.1 million Facebook fans
  • >700 Michelin star restaurants

REMAKE

Our post-consumer valorization solutions enable the collection and recycling of aluminium capsules, which can become new capsules or entirely different aluminium products. 

Independent verification / certification

  • Third party verification tool for capsule collection and recycling (e.g. via Bureau Veritas)